Prepaid Card for Select Medicare Advantage Benefits
Use your MVP Benefits Mastercard® Prepaid Card to pay for eligible health-related items and services.
MVP partners with NationsBenefits® to offer a convenient way for Medicare Advantage members to access select plan benefits. Use your Prepaid Card for your dental benefit(s) and over-the-counter (OTC) allowance.
Access Your Funds
As you use your Prepaid Benefits Card, your services or purchases will automatically apply to the correct benefits for eligible items and/or covered services.
Please note, your Prepaid Benefits Card is not a credit card, and it cannot be used at an ATM or to receive cash back or to buy prescription drugs, alcohol, tobacco, firearms, or gift cards. The card comes pre-loaded with the benefit information, but it must be activated before use.
Manage Your Benefits
Log in to Gia and in the My NationsBenefits® section, select View More to view coverage details. Select NationsBenefits to request a new prepaid card, check OTC product availability, and find retail locations.
Frequently Asked Questions About Prepaid Benefits
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The card gives you easy access to funds that can be used to purchase what you need to personalize your care. It also gives you a simple way to pay for eligible items and services.
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Members can activate their card in one of the following ways:
- Call 1-877-205-8005 (TTY 711)
- Log in to their personalized Benefits Pro Portal at MVP.NationsBenefits.com/Activate
- Scan the QR code provided on the materials that arrived with the new card.
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To check your card balance log in to Gia and in the My NationsBenefits® section, select View More. You can also call 1-855-996-4327(TTY 711) for cardholder transaction information.
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If the purchase amount is more than the available funds on your card, you will need to pay the balance with another form of payment.
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You can access nationwide locations for participating retailers based on your program design, so you can use your card on vacation or while traveling. To find participating stores, log in to Gia and in the My NationsBenefits® section, select View More, then NationsBenefits.
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If you receive dental services that are not covered by your benefit, you will need to pay for the non-covered services out of pocket.
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If your card is lost or stolen, log in to Gia and in the My NationsBenefits® section, select View More, then NationsBenefits to request a new card. You can also call 1-855-996-4327 (TTY 711).
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NationsBenefits® will send a new card about four weeks before the “Valid Thru” date on the back of your card. When you receive your new card, you can use it as soon as you activate it. If you have opted in to receive text messages from NationsBenefits, you will receive a text message when your card is on the way.
Be Prepared: Look for the “Valid Thru” date on the back of your Prepaid Benefits Card. Watch for your new card to arrive in the mail from NationsBenefits. Activate your card online at mvp.NationsBenefits.com/Activate or by calling 1-877-205-8005 (TTY 711).
The Benefits Mastercard® Prepaid Card is issued by The Bancorp Bank N.A., pursuant to license by Mastercard International Incorporated and card can be used for eligible expenses wherever Mastercard is accepted. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Valid only in the U.S. No cash access. This is not a gift card or gift certificate. You have received this card as a gratuity without the payment of any monetary value or consideration.
MVP Health Plan, Inc. is an HMO-POS/PPO organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).
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Last updated: 10/1/26
Find Benefit Details
Review your dental and over-the-counter benefits in your Evidence of Coverage. Or connect with NationsBenefits to check balances, find OTC retail locations, and more.
Questions?
Nations Benefits Member Experience Advisors are available seven days a week at 1-855-996-4327 (TTY 711), 8 am to 8 pm local time. Language support services are available if needed, free of charge.